Cancellation & Refund Policy

Cancellation & Refund Policy

Bookcab believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Greater than 24 hours before scheduled pick up time
    0% of the advance you paid will be retained as cancellation fees and the balance 100% refunded.
  • 24 - 12 hours before scheduled pick up time
    50% of the advance you paid will be retained as cancellation fees and the balance 50% refunded.
  • 12 - 0 hours before scheduled pick up time
    100% of the advance you paid will be retained as cancellation fees and the balance 0% refunded.
  • The customer can cancel any booking made online https://www.bookcab.in/cancel by inputting the CBR Number (our booking reference number) and your phone number given at the time of booking or by simply contacting our call center. The refund amount, if any, shall be processed the same day through the payment gateway back to the account from where the payment came. No requests for cash refunds will be entertained.