Cancellation Policy

Bookcab believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Greater than 24 hours before scheduled pick up time
    25% of the advance you paid will be retained as cancellation fees and the balance 75% refunded.
  • 24 - 12 hours before scheduled pick up time
    50% of the advance you paid will be retained as cancellation fees and the balance 50% refunded.
  • 12 - 4 hours before scheduled pick up time
    75% of the advance you paid will be retained as cancellation fees and the balance 25% refunded.
  • The customer can cancel any booking made through COD option, by simply contacting our call center. The refund amount shall be processed either by an online transfer to the customer's bank account or by a cheque issue in the name of the customer only. No requests for cash refunds will be entertained.